Welcome to Stella ("we," "our," "us"). These Terms and Conditions ("T&Cs") govern your use of our online marketplace. By accessing or using our website, you agree to these T&Cs. If you do not agree, please refrain from using our services.
1. Use of Our Website
- You must be 18 years or older to use our platform.
- Provide accurate and complete information when creating an account or placing orders.
- Do not engage in fraudulent, illegal, or harmful activities on the platform.
- Respect intellectual property rights and refrain from unauthorized use of content on the site.
2. Services and Transactions
- We act as a platform connecting users with suppliers of space travel products and services.
- All transactions are facilitated between buyers and sellers. We are not responsible for the quality, safety, or legality of items listed.
- Payments must be completed through approved payment methods.
- All orders are subject to availability and confirmation from the supplier.
3. Pricing and Fees
- Prices for products and services are determined by suppliers and displayed on our platform.
- We may charge service fees for transactions on the platform, which will be clearly indicated at checkout.
- We reserve the right to modify fees, pricing, or availability without prior notice.
4. User Accounts
- You are responsible for maintaining the confidentiality of your account credentials.
- Notify us immediately if you suspect unauthorized access to your account.
- We reserve the right to suspend or terminate accounts for violating these T&Cs.
5. Returns, Refunds, and Cancellations
- Returns, refunds, and cancellations are subject to the supplier's policies.
- We facilitate communication between users and suppliers but are not liable for disputes.
- Contact us at here2help@stella.space for assistance.
6. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our platform or services.
7. Changes to These Terms
We may update these T&Cs periodically. Changes will be posted with a revised "Effective Date." Continued use of our platform constitutes your acceptance of the updated terms.
8. Governing Law
These T&Cs are governed by and construed in accordance with the laws of [your country]. Any disputes will be subject to the exclusive jurisdiction of the courts in [your location].